ph774 Privacy Policy

01 Introduction

This Privacy Policy ("Policy") is issued by ph774 ("ph774," "we," "us," or "our") and applies to all personal data collected from users of the ph774 website at ph774.vip and all associated gaming and account services (collectively, the "Platform").

ph774 operates as an online gaming platform serving Filipino players across the Philippines, including in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other provinces and regions. This Policy describes how ph774 collects, uses, discloses, stores, and protects your personal data, and explains the rights available to you as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering a ph774 account and using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform. For any questions about this Policy, please contact our Data Protection Officer as described in Section 13.

02 Personal Data We Collect

ph774 collects the following categories of personal data from registered players and Platform visitors:

ph774 does not collect sensitive personal information (as defined under the Philippine Data Privacy Act) unless expressly required by law or specific regulatory compliance obligations.

03 How We Collect Your Data

ph774 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Data collected automatically through cookies, log files, and similar tracking technologies when you access the Platform;
• Third-party sources: Identity verification data from licensed KYC/AML service providers; transaction data from payment processors (GCash, Maya, BPI, BDO, etc.); fraud detection signals from security partners;
• Regulatory sources: Data received from PAGCOR or other competent authorities in the performance of their regulatory functions.

04 Purposes of Processing

ph774 processes your personal data only for clearly defined, legitimate purposes:

• Account creation and management: To register, verify, and maintain your ph774 player account;
• Identity and age verification: To confirm that you are at least 21 years of age and are who you claim to be, as required under PAGCOR regulations;
• Transaction processing: To process deposits, withdrawals, and bonus payments in Philippine Pesos via GCash, Maya, and other supported payment methods;
• Anti-money laundering compliance: To monitor transactions for suspicious activity and fulfill AML reporting obligations;
• Fraud prevention and security: To detect unauthorized access, prevent account fraud, and protect the integrity of the Platform;
• Responsible gaming: To monitor gaming patterns and implement responsible gaming tools such as deposit limits, session timers, and self-exclusion;
• Customer support: To respond to inquiries, resolve disputes, and provide assistance in Filipino and English;
• Regulatory compliance: To meet obligations under Philippine law, PAGCOR guidelines, and other applicable regulations;
• Platform improvement: To analyze usage data and improve the ph774 Platform's features, performance, and user experience;
• Marketing communications: To send promotional offers and updates to players who have opted in to receive them. Players may opt out at any time via account settings or by contacting support.

05 Legal Basis for Processing

ph774 relies on the following legal bases for processing personal data under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the ph774 Terms & Conditions and to provide the services you have requested;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML law, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, security, and Platform improvement, where such interests are not overridden by your fundamental rights;
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

ph774 does not sell, rent, or trade personal data. We share data only in the following circumstances:

• Payment processors: GCash (GXI), Maya (Voyager), BPI, BDO, Metrobank, GrabPay, Coins.ph — to process deposits and withdrawals. Each processor operates under its own privacy policy and data processing terms;
• KYC/AML service providers: Licensed identity verification and anti-money laundering screening partners, engaged under strict data processing agreements;
• Game providers: Pragmatic Play, PG Soft, and other licensed game studios receive minimum necessary technical data required to operate their games on the ph774 Platform;
• Regulatory authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other competent Philippine authorities, where required by law or valid legal process;
• Professional advisors: Legal counsel, auditors, and compliance consultants, bound by confidentiality obligations;
• Corporate transactions: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction, subject to equivalent data protection obligations on the acquirer.

Where ph774 engages third-party processors, we ensure they are contractually bound to process personal data only on ph774's documented instructions and to maintain appropriate security standards.

07 Data Retention

ph774 retains personal data for as long as necessary to fulfill the purposes described in this Policy, including for the duration of your account relationship with ph774 and for a period thereafter as required by applicable law.

Specific retention periods:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required by AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming history: Retained for the duration of the account relationship and for three (3) years thereafter;
• Support communications: Retained for two (2) years from the date of the last communication;
• Technical and log data: Retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized. Anonymized data — from which you can no longer be identified — may be retained indefinitely for statistical and analytical purposes.

08 Data Security

ph774 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between users and the Platform;
• Encryption of sensitive data fields at rest in ph774's databases;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Two-factor authentication for player accounts and internal administrative systems;
• Intrusion detection and monitoring systems;
• Regular security assessments and vulnerability testing;
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that poses a risk to player rights and freedoms, ph774 will notify affected players and the National Privacy Commission in accordance with the Philippine Data Privacy Act's breach notification requirements.

09 Cookies & Tracking Technologies

ph774 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly — including session management, login authentication, and security. These cannot be disabled without breaking core Platform functionality;
• Analytics cookies: Used to understand how players navigate and use the Platform, helping ph774 identify and fix usability issues and improve the gaming experience;
• Preference cookies: Used to remember your Platform settings and language preferences across sessions;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access attempts.

You may manage or disable non-essential cookies through your browser settings. Disabling essential cookies may prevent certain features of the ph774 Platform from functioning correctly. ph774 does not use cookies to track your activity on third-party websites.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, ph774 players have the following rights in respect of their personal data:

• Right to be informed: The right to be told what personal data is collected and how it is used — as set out in this Policy;
• Right of access: The right to request a copy of the personal data ph774 holds about you;
• Right to correction: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to ph774's legal retention obligations;
• Right to object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data rights have been violated.

To exercise any of these rights, contact ph774's Data Protection Officer via the details in Section 13. ph774 will respond to verified data requests within thirty (30) days.

11 Minors

ph774 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. As required by PAGCOR regulations, all ph774 accounts undergo age verification before full account activation.

If ph774 determines that personal data has been collected from an individual under 21, we will immediately suspend the associated account, delete the collected personal data, and return any deposited funds through the original payment method. Parents or guardians who believe a minor has registered a ph774 account should contact our support team immediately.

12 Changes to This Privacy Policy

ph774 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Where changes are material, ph774 will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the ph774 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account before the changes take effect.

13 Contact & Data Protection Officer

For all privacy-related inquiries, data access requests, or complaints, please contact ph774's Data Protection Officer:

• Live Chat: Available 24/7 directly on the ph774 Platform — the fastest route to our Filipino-speaking support team;
• Email: [email protected] — please use the subject line "Privacy Request" for data-related inquiries. (Plain text — not a clickable link.)

ph774 aims to acknowledge all privacy requests within three (3) business days and to resolve them within thirty (30) days in accordance with the Philippine Data Privacy Act. Complex requests may require additional time, in which case ph774 will notify you of the expected timeline.

If you are not satisfied with ph774's response to a privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines through appropriate regulatory channels.